Updated: 13/05/2021 Tennis has resumed across the UK. For all the latest updates in regards to Government guidelines, please click here. As a reminder, below is the information on how we have dealt with the cancellation of past and future Rounds. IN THE EVENT OF LOCKDOWN Below is the information that will relate to your Round or future entry. Please note - we will process all current and future entries automatically and you do not need to contact us to ensure this happens. All round passes and credits will automatically be added to your account and will be valid for at least 6 months (will will extend them if future restrictions come in). We will notify you by email as soon as we have confirmed a restart date for your League - you will need to re-enter and this will not be automatically done for you. MY Round HASN'T YET STARTED, but i've paid to enter If your Round hasn’t yet started (but you've paid your £18 entry fee) you remain enrolled into the rescheduled upcoming Round. You will also have the option to request a refund (assuming you paid for your round and did not use a coupon) and be removed from the Round if you're unable to play on the new dates. To request a refund, please send us an email via email@example.com MY Round HAS started BUT WE HAVEN'T YET REACHED THE MID-POINT If your Round has started but you haven’t yet reached the mid-point, you will receive a Round Pass that you can use for a future round. The Round Pass will be a code that will be added to your account automatically. No prizes will be awarded and no refund will be available. There is no need for you to take action or contact us MY Round HAS started AND WE'RE PAST THE MID-POINT If your Round has started and you’re already past the mid-point, you will receive a 50% discount coupon for a future round. This code will be automatically added to your account. Prizes for bonus balls will be awarded, as will 'winners' prizes for whoever is leading the group at the point at which play is halted. No refunds will be available. There is no need for you to take action or contact us. Please note; Once tennis / Rounds resume, you will need to enter any forthcoming Round you wish to play in (in the normal fashion via the website using your Round Pass / discounts if applicable). We don’t auto enrol you into the next round. All coupons will be valid for 6 months from the date of creation (subject to change dependant on Government guideline changes). All refunds must be claimed within 30 days of being notified that your Round has been halted. We won't be issuing refunds/coupons if you change your mind about a round due to Coronavirus i.e. before any official restrictions are put in place by Government.